Shipping Policy – HUVY’S Art & Heart Gallery

Effective Date: 08.09.2025

At HUVY’S Art & Heart Gallery, we are committed to ensuring that your order is handled with care and delivered safely. This Shipping Policy outlines the terms and conditions of delivery for purchases made through our gallery and online store.

Processing & Handling

All orders are processed and prepared for shipment within 30 working days of purchase, unless otherwise specified for custom or special orders.
You will receive a confirmation email once your order has been shipped, along with tracking details when available.

Delivery Times

Delivery times vary depending on your location and the chosen shipping method.
While we aim to meet the estimated timelines, delays may occasionally occur due to customs, courier services, or circumstances beyond our control.

Shipping Costs

Shipping fees are calculated at checkout and depend on the destination and size/weight of the item.
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer.

Packaging & Insurance

We carefully package all items, especially original artworks, to ensure safe transit.
High-value shipments may include insurance and require a signature upon delivery.

Incorrect or Damaged Deliveries

If your order arrives damaged or incorrect, please contact us within 7 days of receipt with photos of the item and packaging. We will arrange a replacement or refund as appropriate.

Contact Us

For any shipping-related questions, please reach out to us:
📧 R@huvys.net
📍 HUVY’S Art & Heart Gallery, George Washington 2, Jerusalem